Travel Arranger's Checklist

• Identify yourself and your company
• Identify the traveler
• Indicate if there are additional travelers on the trip
• Identify the Department/Division to be charged for the trip
• Provide date, city destination and preferred departure/arrival times
• Provide car rental requirements
• Indicate necessity for hotel and requirements
• Listen for available cost-saving travel alternatives, if any, and advise traveler of options. Examples:
  • Earlier or later departure/arrival times
  • Alternative airports (i.e. Midway vs. O'Hare)
  • Saturday night stays
  • Connecting flights or flights with one or more stops
• Accept or decline alternatives
• Establish delivery location for itinerary and tickets
• Listen carefully while agent recaps and confirms your reservation

Additional Information for Travelers without Profiles
(Click here to download a profile)

• Phone numbers
• Business and residence
• Seat and meal preferences
• Mileage numbers
• Credit card for payment guarantee

Right-click here and scroll to "Save Link As..." or "Save Target As..." to download this list to your hard drive.